Refund policy

Last updated 12 November 2026

• You see the game before paying: building is free, so you only pay for a game you've seen.
• Publishing fails: if we can't get your paid game onto Roblox, you get a full refund.
• After the game is built and published: the work has been delivered, so it isn't refunded, except where the law says otherwise. Your 5 change requests are there to adjust it.
• Charged twice, or a payment you didn't make: write to us and we'll refund it.

Refunds go back to the card or account that paid, usually within 5 to 10 days. Payments are handled by Stripe; we never see card details.

Gamesmith is an independent tool and is not affiliated with, endorsed by or sponsored by Roblox Corporation. Roblox is a trademark of Roblox Corporation.